How do I ensure that Content Gateway is properly identified in the network?

To ensure that every Content Gateway node is found and correctly identified on the network, configure the /etc/hosts file on every Content Gateway node in a cluster.

Note: If Content Gateway is located on an appliance, there is nothing to do. Configuration of the /etc/hosts is handled automatically as part of initial configuration.

If this is not done, Content Gateway may fail to connect to the Forcepoint Web Security Policy Server or other network services. Sometimes the problem doesn’t surface immediately, or surfaces after a second Content Gateway node is added.

Important: In a Content Gateway cluster, the cluster name, which is shared by all nodes, cannot be the same as any hostname.