Known issues

This section lists the known issues in the current release of the Forcepoint Security Appliance Manager. If no resolution is listed, please contact Technical Support.

• If a restore fails while another appliance is being upgraded, the user must refresh the FSAM in order to see an accurate upgrade status.
• After an appliance is upgraded, the appliance version displays incorrectly for a short period of time. To resolve this issue, refresh the appliance list.
• If a second edit window is open in the Interface tab, and an error occurs and is corrected, auto refresh remains active rather than remaining disabled.
• The Edit Appliance Info window stays open in Firefox. To resolve this issue, click on the Status tab and then on the Appliance Info link. The Edit Appliance Info window will now close.
• Manually setting the time to two hours ahead of the current time will cause the appliance to display an “unauthorized” error. To resolve this issue, refresh the browser or reboot the appliance.
• When an appliance’s date and time is set to manual, it still displays as synchronized with an NTP server. The Edit button indicates that the time is being set manually.
• If a server is first saved to the secondary or tertiary DNS field, and then subsequently a DNS server is saved to the primary DNS field, the DNS server that was intended to be saved to the secondary or tertiary DNS field (added first) will actually save to the (back-end) primary field, and the DNS server intended to be saved to the primary field will overwrite the DNS server saved to the (back-end) primary field. To resolve this issue, refresh the Interfaces tab.
• Attempting to import a large binary file may cause a “system unavailable” or similar error message. To resolve this issue, click any button in the Import Static IPv4 Routes dialog box.
• Interface status shows incorrect IPv6 enabled/disabled status.
• There are no backup files listed from the Forcepoint Security Appliance Manager. However, they are visible in CLI.