FSAM troubleshooting best practices

Verify that all appliances are registered in Forcepoint Security Manager (FSM, formerly called TRITON Manager), with SSO enabled.
Verify compatibility between appliance versions and FSAM version.
Verify that all of the correct hotfixes are installed.
Verify that the issue you are experiencing is not a CLI or API issue before troubleshooting FSAM.
Refresh the browser page. This refreshes the connection to each appliance.
Before making any changes to the Security Manager, such as an upgrade or uninstall/reinstall, be sure to uninstall FSAM. Then make the changes to the Security Manager and reinstall FSAM.
If you have recently uninstalled and reinstalled (or upgraded) FSAM and notice unexpected behavior, log out, clear the browser cache, and then log back in to FSAM.