Removing Web Filter & Security

If you are not using the Web Filter & Security module on your V5000 or V10000 dual-mode appliance, you can remove it with a hotfix, converting it to a single-mode TRITON AP-EMAIL appliance, and upgrade it to v8.5 using the standard upgrade procedure.

When the hotfix is installed it immediately removes Web Filter & Security and reboots the appliance. The action cannot be undone.

To install the hotfix:

  1. Log on to the dual-mode Appliance Manager, go to Status > General, and stop all Web Filter & Security and Network Agent services.
  2. Go to the Administration > Patches / Hotfixes > Hotfixes page.
  3. Enter the hotfix name in the search box at the top of the screen:
    APP-x.x.x-555

    Where x.x.x is the version of Web Filter & Security currently running on the dual-mode appliance.

  4. Click Find. If the hotfix is not found, ensure that the name is entered correctly.
  5. In the pop-up display, click Download to download the hotfix.

    If you downloaded the hotfix package to a local directory, you can use the Upload Hotfix Manually button to upload the hotfix.

  6. Click Install to install the hotfix. Installation removes Web Filter & Security and all associated files. This action cannot be undone. When installation is complete, the appliance restarts automatically to complete the action. The appliance may restart before the Appliance Manager confirms that installation is complete.

After the appliance completes its restart, TRITON AP-EMAIL can be upgraded using the standard procedure. See Upgrade Instructions for TRITON AP-EMAIL.