Removing TRITON AP-WEB

When TRITON AP-WEB is unused on a V10000 dual-mode appliance, it can only be removed by re-imaging the appliance.

The procedure is:

Steps

  1. In the Appliance Manager, perform an Email Configuration backup and save the backup file to a location off of the appliance.
  2. Document all of the current interface settings.
  3. Re-image the appliance to the version of TRITON AP-EMAIL currently running on the appliance. Follow the instructions in this Forcepoint knowledge base article. Perform firstboot, select email mode, and configure the C interface with the same values as when in dual-mode.
  4. Restore the Email Configuration backup and restart the appliance.
  5. After the appliance completes its restart, TRITON AP-EMAIL can be upgraded using the standard v8.5 upgrade procedure. See Upgrade Instructions for TRITON AP-EMAIL.