Resolved and known issues
Posted on Oct 07, 2026
Overview
This release of Agent v5.4.0 includes 47 bug fixes across the Agent, Office add-ins (Word, Excel, PowerPoint, Outlook), Multi-Config, and the Dashboard, along with 7 known issues currently tracked. This release supports both Windows and macOS.
Bug Fixes
Issues resolved in Agent v5.4.0.
| DSPM-9044 | [Muti-Config-MAC] Agent customization package removed; agent does not revert to the cluster configuration and assets |
| DSPM-9045 | "Unknown error" toast message displayed when creating a configuration with an existing name |
| DSPM-9048 | [Dashboard-Endpoint/Overview/Activity/Event details] File size contains 0 bytes for "classified different than suggestion after warning" |
| DSPM-9051 | [Agent - Healthcheck] Healthcheck displays Agent is not connected even when the connection is established |
| DSPM-9054 | [WEB] PPT - Tag is not set |
| DSPM-9068 | [Agent] UI issue when tag name contains mixed English/Arabic text with Arabic at the end |
| DSPM-9077 | Unable to classify Office documents ML suggestions/Classification panel missing |
| DSPM-9082 | [Office Addins - Outlook] AI Suggestion Mismatch popup is missing |
| DSPM-9094 | [New Outlook] Block/Warn List Dialog Displays Only One Recipient Instead of All Affected Recipients |
| DSPM-9096 | [Agent] Couldn't send email in case agent is installed but cluster is not reachable (e.g. no tailscale) |
| DSPM-9098 | [MultiConfig_MAC] Suggestion Box does not reflect updates made to custom_message.json |
| DSPM-9099 | [Multi-Config] Font Changes Are Not Reverted When ZIP Folder Contents Are Removed During Agent UI Runtime |
| DSPM-9101 | [Agent] FileOpenOrNew activity is sent twice for the first time after launching the application |
| DSPM-9103 | Classification button not available in Office applications; unable to classify in web app |
| DSPM-9113 | Auto-update with path value is not working |
| DSPM-9116 | No popup displayed when recipient limit is exceeded in mail merge with Excel file |
| DSPM-9117 | Outlook Meeting Invites Incorrectly Trigger Max Recipient Warning |
| DSPM-9123 | [Outlook - MIP] Reply/Reply All/Forward applies encrypted Confidential label instead of the original unencrypted label |
| DSPM-9132 | [Offline Mode][Excel][macOS] Unable to classify Excel file when Agent is offline |
| DSPM-9134 | Plugin Disabled Task Pane Appears After Clicking Classify Ribbon Button on Web App (Mac) |
| DSPM-9294 | .mpp file type: the confirmation popup appears when the user classifies file with right click |
| DSPM-9322 | Invalid MipClientSecret is not handled |
| DSPM-9323 | Old excel file types do not have MIP metadata |
| DSPM-9351 | Save Configuration Popup Appears Without Any Changes on Plugin Pages |
| DSPM-10774 | [Mail Merge] MaxRecipients check fails when using a Word document with an embedded Excel |
| DSPM-11247 | [Multi-Config] Agent does not apply default config when assigned config is deleted from dashboard |
| DSPM-11375 | [Multi-Config] Save Configuration Popup Appears After Config Switch Without Changes |
| DSPM-11466 | [Multi-Config] Agent does not apply default config after changing default config on dashboard |
| DSPM-11467 | [Multi-Config] Default icon is not updated immediately after changing default config |
| DSPM-11512 | [Multi-Config] Agent config is not updated after establishing the connection |
| DSPM-11522 | "Powered by Getvisibility" Branding Is Displayed Across User-Facing Components |
| DSPM-11852 | [MT SAAS][Mac OS] Connection is not established for agent |
| DSPM-12286 | Outlook reply: keyboard focus lands in Subject field instead of message body with Outlook classic |
| DSPM-12296 | [Outlook web/new] Footer is added at the wrong position |
| DSPM-12300 | Saved Auto classification Tagset value is not retained after navigating away and returning to the plugin settings page |
| DSPM-12302 | [Outlook classic] Wrong content is used for suggestion in reply |
| DSPM-12303 | After email classification, a text cursor visually appears in the email body even though input focus is in a different field |
| DSPM-12627 | [On-Prem][MAC][Outlook] Logo is not showing on Custom alert messages |
| DSPM-12656 | [Outlook Classic] An extra line is added to the body when reclassifying a reply |
| DSPM-12658 | [Outlook web] Dialog box contains broken logo |
| DSPM-12674 | Unable to send the emails, getting Warning message "The following attachment(s) are empty and cannot be classified. Please add content and try again" |
| DSPM-12681 | [Outlook] Inline reply - suggested tags are not set on Set suggested |
| DSPM-12682 | [WEB][Endpoint - Activity] Operation column shows "MANUAL DISTRIBUTION DEESCALATION" instead of "SUGGESTION CLASSIFICATION DEESCALATION" |
| DSPM-12732 | [On-Prem][MT SAAS] Pattern Matching issue - Distribution tag is not showing |
| DSPM-12788 | Extra space in header/footer style attribute breaks text-align:center for classification tag in Outlook |
| DSPM-12881 | Custom message language for individual configs is inherited from the default config |
| DSPM-12909 | Classification is not set if Classification option is not selected |
Known Issues
Issues currently tracked in Agent v5.4.0.
| DSPM-12979 | [WEB/MAC OS] Extra space in header/footer style attribute breaks text-align:center for classification tag |
| DSPM-12904 | Tag Set changes are not applied immediately for users with custom config |
| DSPM-12848 | "Total Activity By User" widget on Agent Activity Overview shows 0 despite existing activity records for the host |
| DSPM-12780 | Newly added taxonomy tag not reflected in Agent UI when Submit button is not clicked in Endpoint |
| DSPM-12737 | [macOS] Forcepoint Classification option still appears in Finder context menu after Explorer plugin is disabled |
| DSPM-12711 | Excel Whitelisting Feature Not Working on Mac |
| DSPM-9086 | [Dashboard-Endpoint] Sorting of Online status not showing online machines |
Microsoft 365 Build 2608 Save As Defect
In Office build 2608 (16.0.20326.20072), the Save As action is broken and does not trigger the events the Forcepoint plugin relies on to intercept the save and enforce classification rules. This is not a regression introduced by the Forcepoint agent itself — it stems from a Save As defect in Microsoft 365 build 2608 (16.0.20326.20072).
Note: Additional details are available here.
Platform Support
This release supports both Windows and macOS.
Minimum Requirements
For optimal performance of Agent v5.4.0 features, the following minimum versions are required:
- Platform: DSPM 4.2