Resolved and known issues

Bug Fixes

Desktop:

DEL-2301	[Outlook] Popup to classify an email before sending is shown twice and requires multiple clicks to send.
DEL-2281	[Endpoint > System] Failed to update registry for UninstallationPassword.
DEL-2280	[Word/PPT] Headers/Footers are duplicated after reclassifying a document with a specific theme.
DEL-2270	"Apply to First Page" applies tag to odd pages instead of first page.
DEL-2267	PPT - Footer visual tag is not applied to specific PPT file.
DEL-2265	GVClient.AgentUI folder should be removed after uninstalling the agent.
DEL-2250	Visual tags - Changing type from floating to fixed is not working properly.
DEL-2239	[IFTAS] Justification Prompt Not Triggered for Certain Classification Changes.
DEL-2235	[AgentUI] Agent Logs opens slowly if there are lots of logs stored.
DEL-2233	[Desktop] Agent crashes when user clicks ribbon twice.
DEL-2227	Wrong activities displayed on dashboard after right-click classification.
DEL-2225	[PowerPoint Windows] Visual labels not shown correctly after reclassifying labels.
DEL-2181	[Office 2024 MS Outlook] Email send is blocked even though no user email or domain matches the policy.
DEL-2167	Server address is not prefilled after restarting AgentEngine.
DEL-2157	Agent UI is showing with delay.
DEL-2118	[Outlook Windows] Visual labels are not shown correctly after reclassifying labels.
DEL-2116	[Outlook Windows] The subject is removed if it is added after clicking the ribbon.
DEL-2038	Microsoft Word repeatedly switches to the classification screen when users interact with certain elements.
DEL-2026	Outlook - Lower Justification do not work for Outlook meetings.
DEL-2015	Outlook Classic - Inconsistent classification when formatting email from plain text.
DEL-2009	Fonts not updated in all text elements within popup windows.
DEL-1996	[PPT] Web styles are not applied after classification.
DEL-1994	Unable to classify Excel document when a distribution other than Test A is selected.
DEL-1961	[Justification] Incorrect Justification field behavior with Force/Warn enabled.
DEL-1960	Justification field appears when the tag is added to Whitelist.
DEL-1952	PowerPoint Windows - Manual Classification Force - Document Save Stuck in Loop.
DEL-1942	Outlook Classic - Attachment more sensitive than email not working.
DEL-1929	[IFTAS] Outlook email classification added in header instead of footer.
DEL-1922	[Agent] Meetings - Outlook 'You have changed important details' appears unexpectedly.

Web:

DEL-2234	[Web] Agent UI popup appears multiple times after repeated ribbon clicks.
DEL-2141	Web - Agent UI popup is displayed instead of the Suggested popup.
DEL-1499	[Office Addins - PPT] Suggestion not working on web browser.

Known Issues

DEL-2324	[Outlook/Web] Alignment is not applied in visual tags and classifying removes some body styles.
DEL-2323	[Outlook/Web] User is able to apply different tags from suggested ones without any popup after reclassifying.
DEL-2322	[Outlook/Web & Desktop] Popup blocks sending even when default email policy is set to Ignore.
DEL-2321	[Outlook/Web] Whitelist isn't working correctly for a specific email.
DEL-2313	[Excel] GV header/footer overwrites third-party header/footer when 'Apply to First Page' is used with 'Different Odd & Even Pages' enabled.
DEL-2307	[Excel] Third-party header/footer is removed after reclassifying the document (Append mode).
DEL-2305	[Outlook] Auto classification is not applied in Outlook while printing — manual classify popup shown instead.
DEL-2166	[WEB] PPT - Classification tag is set but then resets after a short delay
DEL-2331	Confirmation pop‑up incorrectly appears when reclassifying Excel desktop application without header/footer edits.
DEL-2332	Classification tag not visible when using right‑click classification option also 'Set Suggested' button is disabled.

Note:

We will fix all the known issues in the upcoming release.
This is a Windows-only release.
For optimal performance of Agent v5.2.0 features, the following minimum versions are required:
- Agent Edge: 2.348.6 | Platform: 4.0.28 | Dashboard: v3.634.1 |
Allow with Justification — Agent Version Dependency: The "Allow with Justification" option for lowering classification is only supported on FDC Agent v5.1 and above. Agents on v5.0 and earlier will not be able to lower classification when this option is enabled — they must use the "Allow" option instead. Customers running a mixed fleet of agent versions should ensure all agents are upgraded to v5.1+ before enabling "Allow with Justification".
DEL-1952 — PowerPoint Save Loop (Manual Classification Force): An additional popup has been introduced when closing an unclassified PowerPoint document under force classification policies. This separates the close and save events to prevent data loss or a repeated 'Do you want to save your changes' loop.
DEL-2094 — Classification Character Limit Alignment: The agent-side character limit for suggested classifications has been aligned with the classifier service limit of 180,000 characters. This change reduces wasted resources on large files.
When the administrator updates the logo on the platform, it will not be updated on agent pop-ups without manual action/triggering. To display the new logo, you need to update any settings or just click on the Submit button on the Endpoint page.