What's new
Agent 5.1.0
Agent 5.1 brings important usability improvements, stronger administrative controls, and better stability across Windows, macOS, Outlook, and PDF classification. This release adds password-protected uninstallation on both Windows and macOS, new audit events for tracking uninstall actions, and more control for administrators with configurable PDF rules and custom fonts. It also improves classification workflows with justification de-escalation, enhanced CLI logging for easier troubleshooting, and several updates to the new Outlook experience.
Agent 5.1 also resolves a large number of customer-reported defects across email, meetings, attachments, PDF handling, classification UI, and Office integrations, significantly improving reliability, performance, and consistency of labeling and metadata enforcement.
New Features
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Custom PDF: Administrators can now define custom classification rules for PDF documents. When a classification is applied, labels are assigned based on these rules, with behaviour consistent with other supported plugins. Note: Either use pdf classification from Explorer or plugins, cannot use both together.
- Justification De-escalation: Administrators can now require users to provide a justification when lowering a classification or distribution level. Audit logs capture the original and updated values along with the justification in the activity notes. Refer to the document below for scenarios and use cases. For more information click here.
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New Outlook: The agent now supports the new Outlook experience, with features and functionality aligned with Outlook on the web. Refer to the documentation below for deployment steps and supported capabilities. For more information on:
- Enhanced CLI Logging: Additional logging has been added for CLI classification to improve troubleshooting and clearly indicate where failures occur. Refer to this document for detailed logging information.
- Password Protected Uninstall: Administrators can now require a password to uninstall the agent, preventing unauthorized removal by end users. This feature also introduces two new audit events — AgentUninstallationSucceeded and AgentUninstallationFailed — for improved visibility. Click here and navigate to row number 11 of the table for more details.
- Custom Font Change: Users can now change the font across all agent dialog boxes. Administrators may select from default system fonts or upload a custom font to match their organization’s branding. Click here and navigate to row number 8 of the table for more details.