Previous release updates

Lists the features, resolved and known issues included in previous releases.

Agent 5.1.0

Agent 5.1 brings important usability improvements, stronger administrative controls, and better stability across Windows, macOS, Outlook, and PDF classification. This release adds password-protected uninstallation on both Windows and macOS, new audit events for tracking uninstall actions, and more control for administrators with configurable PDF rules and custom fonts. It also improves classification workflows with justification de-escalation, enhanced CLI logging for easier troubleshooting, and several updates to the new Outlook experience.

Agent 5.1 also resolves a large number of customer-reported defects across email, meetings, attachments, PDF handling, classification UI, and Office integrations, significantly improving reliability, performance, and consistency of labeling and metadata enforcement.

New Features

  • Custom PDF: Administrators can now define custom classification rules for PDF documents. When a classification is applied, labels are assigned based on these rules, with behaviour consistent with other supported plugins. Note: Either use pdf classification from Explorer or plugins, cannot use both together.

  • Justification De-escalation: Administrators can now require users to provide a justification when lowering a classification or distribution level. Audit logs capture the original and updated values along with the justification in the activity notes. Refer to the document below for scenarios and use cases. For more information click here.

  • New Outlook: The agent now supports the new Outlook experience, with features and functionality aligned with Outlook on the web. Refer to the documentation below for deployment steps and supported capabilities. For more information on:

    • Mac/O365/New Outlook Agent: Features and Limitations, click here.

    • Deployment of Synergy Office Add-ins (macOS & Web Plugins/New Outlook), click here.

  • Enhanced CLI Logging: Additional logging has been added for CLI classification to improve troubleshooting and clearly indicate where failures occur. Refer to this document for detailed logging information.
  • Password Protected Uninstall: Administrators can now require a password to uninstall the agent, preventing unauthorized removal by end users. This feature also introduces two new audit events — AgentUninstallationSucceeded and AgentUninstallationFailed — for improved visibility. You may click the link and navigate to row number 11 of the table to learn more, and you can also watch the accompanying video for additional details.
  • Custom Font Change: Users can now change the font across all agent dialog boxes. Administrators may select from default system fonts or upload a custom font to match their organization’s branding. You may click the link and navigate to row number 8 of the table to learn more, and you can also watch the accompanying video for additional details.

Resolved Issues in Agent 5.1.0

Following issues have been fixed in this version:
  • Arabic text reversed when labelling using PDF plugin.
  • Configuration popup displays disabled items.
  • Outlook- No visual labels or metadata added when Resending the message.
  • Auto classification of zip email attachments fails.
  • Classification window rapidly flashing/moving.
  • New email automatically moved to the "Drafts" folder.
  • Agent not working when cmd.exe disabled.
  • Classification pop up does not appear- Remote Session.
  • Re-classification tags not inherited on AgentUI when opening or cancelling meeting.
  • Unexpected error when updating file received in Excel.
  • Meeting - Two pop-ups showing when sending.
  • The “Slide range” radio button is selected by default, but the slide range options are hidden instead of being visible.
  • Hide sheet/slide range option when 'All sheets'/'All slides' is selected.
  • Not inheriting default classification on auto-reply.
  • Header and footer aren’t appended correctly to 1 as third-party text.
  • The footer isn't removed correctly when overwriting a third-party footer.
  • Title/subtitle isn't removed if it was disabled on the dashboard.
  • Footer is duplicated after sending a meeting.
  • PDF file is not classified when reclassifying.
  • Draft emails close after approx. 2.5 minutes.
  • "permission to send" field only works with email domains.
  • Opening eml file copies email to Inbox.
  • Popup to classify email appears even for already classified email.
  • New-Outlook/Web - Unable to send emails with large attachments (>=7MB).
  • Agent Crashes if Windows machine is not re-started periodically.

Known issues in Agent 5.1.0

Following are the known issues in this version:

  • Microsoft Word repeatedly switches to the classification screen whenever users interact with other Office applications.
  • Outlook - Lower Justification do not work for Outlook meetings.
  • Fonts not updated in all text elements within popup windows.
  • Incorrect Justification field behavior with Force/Warn enabled for “user from selecting a lower Classification”.
  • Justification field appears when the tag is added to the Whitelist.
Note:
  • We will fix all the known issues in the upcoming release.
  • Updated Manifest Upload Process: The manifest upload process has been updated for Web, macOS, and New Outlook. Manifests are no longer version-dependent, so no changes are required when upgrading agent versions. Refer to this section for the updated steps.
  • For optimal performance of Agent v5.1.0 features, the following minimum versions are required:
    • Agent Edge: 2.305.3 | Platform: 3.1.443 | Dashboard: 3.597.1 | DataGuard: 8.7.0
  • When you print calendar, the default printer can not be changed, its an outlook limitation. It works fine for email.
  • For email corruption issue in Outook, use the below setting:

  • When replying/forwarding an email that is not classified, please make sure to open it in a new window else you will have to click send twice, or you can apply the below settings.

Agent 5.0.0

We are pleased to announce the release of Forcepoint Data Classification (FDC) Agent v5. This version offers a smoother, faster, and more reliable experience for both users and administrators. This release introduces major improvements in offline activity handling, ensuring events are securely stored. You will notice a simpler experience with email classification in Outlook now requiring only two clicks instead of four, along with clearer notifications when working with empty or protected files. The agent has been upgraded to .NET 8 for improved performance and long-term support, while log management and diagnostic tools have also been enhanced. In addition to these updates, we have resolved a large number of bugs, further improving product stability and reliability.

Major Highlights

  • Email Classification (Outlook): Reduced clicks required to classify emails from 4 down to 2 clicks, this will simplify the user workflows.
  • File Classification Notifications: Clear user messages are now provided when:
    • Right-clicking an empty file.
    • Attaching an empty file.
    • Using the CLI with an empty file.
    • Attempting to classify a protected file.
  • Offline Activity Handling: Activities are now stored in-memory and, once capacity (1,000 items) is reached, automatically written to file (up to 50,000 items). This ensures no data loss when agents are offline.
  • Failed activity exports are retried after 1 minute, with incremental intervals up to a maximum retry window of 1 hour.
  • .NET 8 Upgrade: The Agent has been upgraded to the latest .NET 8 framework, improving performance and long-term supportability.
  • GVClient PowerTools Healthcheck: Updated logic for handling registry keys for more accurate diagnostics.

Points to note

Following are some important points to note:

  • For Mac - Upgrade to .NET 8 manually before installing the agent. For windows it is part of the installer.
  • Minimum required Agent Edge version is 2.259.0.
  • When you print calendar the default printer cannot be changed. This is an outlook limitation. It works fine for email.
  • When replying or forwarding an email that is not classified, make sure to open it in a new window else you will have to click send twice, or you can apply the below settings.

Resolved Issues in Agent 5.0.0

Following issues have been fixed in this version:

  • [Agent - PPT] Visual labels were not updated when re-classification was done for duplicated the title page.
  • [Agent] Suggestion cache is persisting on existing unclassified files.
  • [Agent - Outlook] AI Suggestion mismatch warning message does not pop up on print.
  • [Agent] Getvisibility agent was displayed on Forcepoint flavor build.
  • [Outlook plugin - print] 4.7.5 - Print option was missing with Ignore setting on Print
  • [Agent - UI] Fixed a bug where suggestions were note updated on tagging values when tagging popup was opened.
  • [Empty Files] UI enhancements were done to follow same design as other warning messages.
  • [Outlook] Classification of attachment same as the email was not working as expected.
  • Right-click classification was not working as expected
  • [Agent - Outlook] Wrong classification of warning messages with wrong distribution tag.
  • [Agent - Word] H/F width changes in dashboard were not applied to previously tagged files.
  • [Agent - PPT] Save prompt was getting triggered despite no changes after recent save.
  • [Agent - Excel] 3rd-party labels were overwritten when enforce overwrite option was appended.
  • Auto-update was not working as expected.
  • [Outlook] Pop up with the message 'The following attachments are empty' appeared when sending an email with a signature as an image.
  • [Outlook - Meetings] When accepting or proposing new time, meeting did not inherit the classification.
  • [Outlook - Meetings] When reply or forward was classified for recurring meetings, classification was not inherited.
  • MIP metadata was not written when tags are exclusive.
  • Print Outlook calendar prints email instead.
  • Office plug ins causing slow performance and hanging.

Known issues in Agent 5.0.0

Following are the known issues in this version:

Windows

  • [AgentUI] It is possible to bypass lowering level of classification or distribution when not allowed.
  • [Agent - Visual Options] Hide sheet or slide range option when 'All sheets' or 'All slides' is selected.
  • [Agent - Excel] Visual Label Options pop up appears when saving or printing a classified file with a long h/f or using Moog config.
  • [Agent - PPT] Visual Options pop up appears when alwaysShowPopup is false and slideLayoutOptions is set to other than AllSlides.
  • [Agent - PPT] The footer is not removed correctly when overwriting a third-party footer and reclassifying using another title option.
  • [Outlook - Meetings] Re-classification tags are not inherited on AgentUI when opening or canceling meeting.
  • [Endpoint Discovery] Errors are preventing scan completion.
  • [Agent - PPT] Title or subtitle is not removed if it was disabled on the dashboard.
  • Suggestions are displayed in read mode on outlook, when you click on the set suggested button. It shows a dialog box that email is protected.
  • No visual labels or metadata is added when Resending the message.
  • Unknown Error is displayed when forwarding meeting invite with cache mode disabled.
  • Classifying PDF by right-clicking in Windows Explorer hangs or fails.
  • New email is automatically moved to the "Drafts" folder.
  • Users are unable to save the shared Excel file from OneDrive, and an error message appears.

maC

  • File Name is not displayed on new document.
  • PPT/Excel Sliderange/Sheet range is not working as expected.
  • PPT: Visual labels behavior is inconsistent, it will be updated. But it seems PPT has only issues with showing the proper formatting (after refreshing it is displayed correctly. This is an issue with PPT). Sometimes it does not show H/F on slide.
  • [Office Addins - PPT] Refreshing the PPT presentation causes the file to lose its classification on task pane.
  • [Office Addins - PPT] Suggestions not working on web browser.
  • [Office Addins - Outlook] Unexpected error is displayed when triggering suggestions.
  • [Office Addins - Outlook] Classifying emails same as attachments does not work as expected.
  • [Office Addins] Inconsistent behavior is observed when clicking on the ribbon.