Uninstall Neo agent using Jamf
Uninstall Neo agent from macOS endpoints using Jamf Pro.
Steps
- Sign in to Jamf Pro and go to Computers > Settings.
- Open Computer Management > Scripts, then click New.
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Under Display Name, enter the script name. For example,
uninstall_neo.sh
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On the Script tab, login as root and enter the following:
#! /bin/sh -x '/Library/Application Support/Forcepoint/Neo/EP/Forcepoint Neo Uninstaller.app/Contents/MacOS/Forcepoint Neo Uninstaller'
- Click Save.
- Open Computers > Policies, then click New.
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Enter the following details:
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Display Name:
Remove Neo
- Select the Enabled check box
- Under Trigger, select Login, Enrollment Complete, and Recurring Check-in.
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Display Name:
- On the Scripts tab, click Configure Scripts and add the script created above.
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On the Scope tab, select All Computers and All Users.
Note: Alternatively, use this tab to specify certain individuals or groups from which to uninstall Neo.
- Click Save.
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Click Logs to verify the uninstallation.
Note: To troubleshoot uninstall issues on endpoints, open the /Library/Logs/com.forcepoint.neo/uninstall/uninstall.log file.