Forcepoint Neo Neo agent macOS Installation Guide: Jamf Install

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Installing Neo agent on macOS with Jamf
Troubleshooting Jamf installation
Troubleshooting helps you resolve common problems that you may encounter when installing Neo on macOS endpoints using Jamf.

Installing Neo agent on macOS with Jamf
- Install Neo agent using Jamf
  Install Neo agent on macOS endpoints to get started with user activity monitoring.
- Troubleshooting Jamf installation
  Troubleshooting helps you resolve common problems that you may encounter when installing Neo on macOS endpoints using Jamf.
- Uninstall Neo agent using Jamf
  Uninstall Neo agent from macOS endpoints using Jamf Pro.
- Configure Jamf and MDM configuration profiles
  The deployment of the Neo agent on a macOS machine requires a software management tool such as Jamf. Jamf is a centralized device management system for macOS and iOS, using MDM technology.
- Appendix A: Manually creating the MDM profile
  You can manually create the MDM profile if you have issues importing the MDM profile provided by Forcepoint.

Troubleshooting Jamf installation

Troubleshooting helps you resolve common problems that you may encounter when installing Neo on macOS endpoints using Jamf.

Error uploading a configuration profile
The "Choose file" button is missing from the "New Package" section in Jamf
Failure deploying Neo endpoints

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Published 14 September 2023