Requesting a message report

The Forcepoint Email Security Cloud service allows you to view quarantined messages and take action on them. To do this, first request a personal email report.

Steps

  1. Visit the webpage: http://www.websense.com/content/messagereport.aspx
  2. Enter your email address. A message report is emailed to you. Here is an example:
    Note: Your administrator may initiate the message report delivery on your behalf, in which case you do not have to request it. A message report triggered by the administrator includes a link that you can click to subscribe to the report on a weekly basis.

Next steps

The report provides information about email that you have sent and received, including the status and disposition of each message. If a message was not delivered, it indicates the reason why. Quarantined spam messages include the spam score. The higher the score, the more likely it is that the message is spam.