Search the Message Log

Steps

  1. From the section Message Log Search Options, set the date and time to be searched in the fields View from and To.
    (Optional) Use the calendar functionality to specify a date to search.
  2. From the pull-down menu Filter, select a message element on which to search.
  3. From the pull-down menu Condition, select a filter condition on which to search.
  4. In the field Value, enter a keyword on the filter and condition.
    Example: If you selected the filter Sender Address and the condition Is, enter at least one email address on which to search. Separate multiple addresses with a semicolon.
  5. To add more search filters, click the plus sign. A second row of filtering options displays.
    Up to 10 filters can be added. The relationship between filters is “and,” which allows searches to be narrowly refined.
  6. (Optional) To remove a search filter, click the (-) minus sign. The filter is removed.
  7. To add more search options, click Advanced Options. The Advanced Options display.
  8. From Advanced Options, mark the check boxes for the conditions on which to sort.
  9. Click Search.
    The search results display in the Message Log table.
  10. (Optional) Restore all search settings to the default; click Set to Default. Search settings are reset.