Enter customer information
Use the Basic Information page under to provide the contact email address, phone number, and country for your Forcepoint filtering administrators.
The email address is typically an alias monitored by the group responsible for managing your email protection software. This very important email sent to your account should be acted upon promptly when it is received.
- Technical Support uses this address to send notifications about urgent issues affecting hybrid filtering.
- If there is a configuration problem with your account, failure to respond to an email message from Technical Support in a timely fashion could lead to service interruptions.
- Should certain rare problems occur, the email address is used to send information that allows Sync Service to resume contact with the hybrid service.
- This email address is not used to send marketing, sales, or other, general information.
The country you enter provides the system with time zone information.
Click Next to continue with hybrid configuration on the page Define delivery routes.