Message information

In addition to the date/time a message was received, message information in the Quarantined Messages List includes the sender email address, message subject, message size, and message type (virus, spam, exception, commercial bulk, exception commercial bulk, phishing, spoofed email, URL analysis, advanced malware detection, email attachment, encryption error, or decryption error). Message information also includes one of the following reasons a message is quarantined:

  • Antivirus filter
  • Email hybrid service
  • URL analysis filter (including the URL category that triggered the filter)
  • Bounce address tag validation
  • Digital fingerprinting antispam tool
  • LexiRules antispam tool
  • Heuristics antispam tool
  • Commercial bulk email filter
  • Custom content filter
  • Block List (Personal Email Manager Always Block List entry)
  • Archive feature (a setting enabled on the page Settings > Inbound/Outbound > Message Control)
  • Data loss prevention
  • Exception (message exception)
  • Advanced Malware Detection
  • Spoofed email filter tool:
    • Sender address comparison
    • Sender authentication analysis condition name
    • Sender ID analysis
  • Email attachment filter