Managing quarantined messages

The View Message page is used to display message details for a message in the Quarantined Messages List. Clicking the message subject in the Subject column opens the message details View Message page for the selected message. The message details provide information about the sender, date, and subject. The content of the message displays below the message detail information. The following table details the information provided on the View Message page.

Field Description
Sender Sender email address.
Recipient Recipient email address.
From User name associated with the sender email address.
To User name associated with the recipient email address.
Date Date the message is received.
Policy Policy or policies applied to the message.
Message type Identifies the message type (spam, virus, exception, commercial bulk, advanced malware detection, data loss prevention, URL analysis, spoofed email, email attachment, phishing, encryption error, or decryption error). This field may be blank if the message type is undefined.
Header Click Show headers to display the message headers added to the message.
Attachment File name of any message attachment
Subject Subject of the message