Using the Quarantined Messages List

The Quarantined Messages List contains all the messages that have been blocked from delivery to your inbox, including all mail sent to any alias accounts you have.

Messages are sorted by the date received, beginning with the most recently delivered mail. The following table details the options available from the Quarantined Messages List.

Option Description
View from

Functionality to specify the date/time range for the displayed log entries. Select dates by entering them in the from: and to: fields or by clicking the calendar icon. The calendar includes the following options:

  • Change the month and year using the back and next arrows at the top of the calendar
  • Set the calendar to the current date by clicking the date in the lower left corner of the calendar
  • Click Today to set the calendar to today’s date
  • Click Clean to clear the current date/time calendar selection

Use the entry fields to the right of each calendar icon to set the time range in hours and minutes.

View Pull-down menu functionality to select the number of messages to display in the Quarantined Messages List; 25, 50, or 100.
Action Functionality to select an action to be performed on one or more messages in the list. Permission to perform actions is provided by your administrator. Non-permitted actions are not available on the Quarantined Messages List page. Contact your Personal Email Manager administrator for information about your permission levels. See Message actions.
More Actions Pull-down menu functionality to select additional actions to be performed on the messages in the Quarantined Messages List. See Message actions.
Refresh

Selection refreshes the message list with the messages quarantined since the list was opened.

Selection can also be used to fill the Quarantined Messages List page to its maximum configured size. Perform this action if some messages have been removed from the current page (e.g., via Deliver, Delete, or Not Spam operations) and there is more than one page of quarantined messages.

Sender Pull-down menu functionality to select the message element on which to perform a keyword search; Sender, Subject, or All.
Search User-defined text field to enter a keyword term on which to search the Quarantined Messages List.
Select Functionality to select whether to display all Unread or Read messages in the Quarantined Messages List. Selection of Unread or Read marks the check boxes next to the appropriate messages.
Check box Check box functionality next to each message enables messages to be selected individually. Selection of the check box on the message information toolbar selects all messages in the Quarantined Messages List.
View user account Pull-down menu functionality to switch between the primary email address account and any accounts to which you have been delegated access. Selection of an email account displays the quarantined messages for that account. Blocked messages from alias accounts are displayed when your primary email account is selected. The pull-down menu only displays if you have permission to manage another user account. See Managing user accounts.