Message actions

Available message actions on the Quarantined Messages List page depend on your permission level for the email account. Your Personal Email Manager administrator may not provide permission to perform one or more of these actions. Non-permitted actions are not available for selection on the Quarantined Messages List page. Contact your Personal Email Manager administrator for information about permission levels. The following table details the message actions that may be available for use.

Action	Description
Deliver	Selection releases the message from the quarantine queue. Depending on how your Personal Email Manager administrator configured your quarantined message delivery options, the message may either be: Delivered directly to your inbox, or Returned to message processing for analysis by all subsequent filters. The message may not be delivered if it triggers another filter and is dropped or quarantined.
Delete	Selection deletes the undelivered message from the Quarantined Messages List.
Not Spam	Selection reports that the message should not be classified as spam and releases the message for delivery to your inbox. This option is available only when spam messages are selected in the Quarantined Messages List. The message is also forwarded to Forcepoint for possible reclassification.
Refresh	Selection refreshes the message list with the messages quarantined since you opened the list. Selection of Refresh can also be used to fill the Quarantined Messages List page to its maximum configured size. Perform this action if you have removed some messages from the current page (e.g., via Deliver, Delete, or Not Spam operations) and you have more than one page of quarantined messages.
More Actions:
Add to Always Block List	If this option is enabled, selection adds the sender email address to your Always Block List. This option is not available if your administrator has not authorized you to manage your personal Always Block List.
Add to Always Permit List	If this option is enabled, selection adds the sender email address to your Always Permit List. This option is not available if your administrator has not authorized you to manage your personal Always Permit List.
Forward	Selection forwards the selected message or messages to at least one other recipient. Enter your recipients, separated by semicolons, in the Forward Message dialog box (up to 319 characters).
Download	Selection downloads the message to a desired file location.
Clear all messages	Selection removes all messages from the Quarantined Messages List.