Removing the agent on Windows endpoints manually needs a release code.
Request a release code from the administrator before you can uninstall the agent. Complete the following steps to uninstall the agent on a Windows system. Before you can proceed
with removing the agent, generate the release code. See section Generating the release code.
Steps
-
On the Windows system, open a command prompt as an administrator.
-
Change the folder to the location which contains the
installer.exe
file. For example: C:\Program Files (x86)\Forcepoint.
-
Run the following command: installer.exe /x /r <release_code>.
-
If you do not enter the release code in command line, you will be prompted to enter the same. After entering the release code, click Uninstall.
Result
The uninstall process can take about five minutes. When the uninstall is in progress, the endpoint status on the Endpoint management screen in the portal changes
from Running to Uninstall in progress. When the uninstall is complete, the status changes to Agent uninstalled. Reboot
is required post removal of the agent.