(Manual) Installing or upgrading the agent on systems that have F1E DLP

F1E DLP to F1A is currently the only supported upgrade option . For all other scenarios F1E must first be uninstalled using the regular F1E un-install process before attempting to install F1A.

F1A installer will uninstall F1E before installing F1A on a Windows system. Use the steps below to install F1A on an Windows endpoint system that already has F1E installed.

Steps

  1. Unzip the downloaded installer. Following files should be present in the unzipped folder.
  2. Open a Windows powershell, navigate to the unzipped folder and run the following command:
    Note: It is the F1E password that you need to enter.
    The installer script will stop all F1E services that are running in the system and uninstall F1E before proceeding with silent installation of F1A.
  3. Reboot the system when prompted.
  4. Post reboot, go to Task Manager and check for the F1A services running.
  5. Go to the Task bar, right-click and open the About screen to validate the installation.