Performing actions on the results
If you have permission, you may perform actions on the messages. The message center allows you to review, release, forward, and delete one or more messages.
To select a message, select the checkbox next to the envelope icon for that message. To select all messages on the page, click Select All in the header bar of the search results. Messages on other pages of the result set are not affected.
Having selected a set of messages, you can select the required action from the action bar drop-down list and click Go. When the operation is complete, the “Action” column for the message is updated; and if the message was previously marked as “Not Reviewed.” its status changes to “Reviewed.” If any errors occur during the action, they are displayed at the top of the page.
You can also perform actions on a message from the message’s details page. For more information, see Viewing message details.
The available actions are explained below.
| Action | Description |
|---|---|
| Release | Releases a copy of the message to continue processing. |
| Release (no further processing) | Releases a copy of the message directly to the intended recipient, bypassing any further rules that you have set up for your inbound or outbound mail. We recommend that you review the message carefully before selecting this action. |
| Forward To | Forwards a copy of the message to the email address you specify. Note that this sends the message for further processing before delivery. |
| Forward (no further processing) | Forwards a copy of the message to the email address you specify, bypassing any further rules that you have set up for your inbound or outbound mail. |
| Mark as Reviewed | Indicates this message has been reviewed. |
| Mark as Not Reviewed | Use this to indicate that you have not yet read this message. |
| Delete Message | Deletes the message from the message center. |