Release and forward actions

Release and forward actions performed on a message via the Message Center are executed asynchronously by a separate process. All other actions execute immediately. For example, if a release action is requested, the message is marked as release-pending until the request is completed. It is then be marked as released. If the release fails it is marked as release-failed. Similar action states apply to forward actions. This functionality can be applied to multiple messages.

In order to view pending or failed requests, it is possible to search for these states via the Search drop-down list. Possible action states are as follows:

  • Released
  • Release-pending
  • Release-failed
  • Forwarded
  • Forward-pending
  • Forward-failed
Note: Actions can be performed only on messages that are in quarantine and have not been marked as deleted.