Managing quarantined images

Note: You must have the Email Security Image Analysis Module to use this feature.

If a message has been quarantined due to an inappropriate image attachment, a thumbnail of the image appears under Blocked Images at the end of the message log details. Note that you must have the “View Quarantine Images” permission to access these images.

If you consider a quarantined image to be acceptable, you can add it to the image allowlist by clicking Add to allow list under the thumbnail. If the image is already in the allowlist and you wish to remove it, click Remove from allow list.

Note: We recommend that you only add images to the allowlist that are likely to cause the repeated quarantining of messages.

The image allowlist can contain a maximum of 200 images; if you have already reached this limit, the Add to allow list option is greyed out.

For more information on the image allowlist, see Image allowlist.