Important rules for configuring accounts

  • Your account can enforce multiple policies on your email and web traffic.
  • It is good practice to keep the number of policies to a minimum, because if a global change is required, you must make it across all policies.
  • To prevent accidental changes, many configuration options are grayed out until you click the appropriate edit box.
  • Each service has its own configuration screen accessed by clicking the appropriate tab on the main policy setup screen. Regardless of the services that you are licensed to use, you see all tabs. If you click the tab for a service that you are not licensed to use, you are informed of such.
  • Where multiple email addresses, domains, or user names are entered into a screen, they should be separated by commas.
  • You can click Help at any time to access online help information.
  • All changes are made in real time and usually only take a few minutes to propagate across the cloud infrastructure.
  • Cloud web products analyze inbound and outbound web traffic as well. Most settings in the policy screens are specified separately for inbound and outbound policy application. It is often not appropriate to set these identically for each direction.

To access a web policy, go to the Web > Policy Management > Policies page. On the Policies page, you are presented with a choice of service-specific policies.