Contacts

Use the Contacts page to define the password policy for administrators in your account, and to manage the contact list and administrator logons.

The Account Management area displays the current requirements for passwords in your account, as well as any expiration limit. For more information, see Password settings.

The contact information in the Contacts area is created with the details supplied during enrollment. The initial contact assumes the role of master user, a super administrator with the highest rights and privileges for your account.

Forcepoint Support uses the contact details defined on this page should they need to contact you. You can specify multiple contact addresses and numbers for each contact, plus a call order that specifies the order in which each contact method should be attempted.

Note:

If the contact also has logon privileges, you must enter an email address to enable them to use the password reset function, if required.

It is your responsibility to administer the logon privileges for the contacts in your account, and to ensure access to the cloud portal is maintained or protected as appropriate. You are also responsible for any actions taken by the users of the administrator logons that you create.