Forcepoint™ Security Management Center Service Online Documentation

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Monitoring
Monitoring SMCaaS Application elements
You can monitor Engines and view system summaries in the SMCaaS Application.
System monitoring tools in the SMCaaS Application
There are various tools and views that you can use to monitor the managed Security Engines.

Preface
This guide provides the information you need to work with your Forcepoint product.
Introduction to SMC as a Service
The SMC as a Service provides centralized access for configuring, managing, logging, and monitoring NGFWs that secure network connectivity and control business operations.
Getting Started
Routing
Policy Creation and Administration
Monitoring
- Monitoring SMCaaS Application elements
  You can monitor Engines and view system summaries in the SMCaaS Application.
  - Getting started with monitoring the system
    There are several ways to monitor the system in the SMCaaS Application.
  - System monitoring tools in the SMCaaS Application
    There are various tools and views that you can use to monitor the managed Security Engines.
    - The Domain Overview
      Domain elements allow you to group elements that belong to specific configurations. The Domain Overview allows you to see the status of all Domains and their elements.
    - How the Dashboard is arranged
      On the Dashboard, you can view the status of Engines and monitored third-party devices.
    - Run diagnostics on SMCaaS servers
      You can run diagnostics to check the status of the communication between all the SMCaaS servers (Management Servers, Log Servers, and Web Portal Servers).
    - View the status of appliance configurations
      The View Appliance Configuration Status menu option is used to monitor the progress of the zero-touch configuration (the plug-and-play method) for a new Engine appliance. This process enables the Engine appliance to receive its initial configuration without manual intervention.
    - Shortcuts for monitoring different elements
      Actions for monitoring a component are available in the Monitoring branch of the element's right-click menu. The available actions depend on the component type.
    - How component statuses are indicated
      The status of Engine is indicated by colors in most views where the elements are displayed. The status of various system communications is indicated by colors in monitoring diagrams and in the Info pane.
  - Overviews and how they work
    Customizable Overviews contain information on the system’s status, including shortcuts to frequently used views and statistical charts of the system’s operation. An example of a frequently used view is a log filtered by criteria that you configured. Examples of statistical charts are Engine load and traffic flow.
  - Monitoring users on the Dashboard
    In the Dashboard view of the SMCaaS Application, there are user dashboards where you can see an overview of user activity.
  - Monitoring connections, block lists, VPN SAs, users, routing, SSL VPNs, and neighbors
    Engines track allowed connections, active VPN SAs, active users, routing, SSL VPN sessions, and directly connected neighbors in the network. Engine also track combinations of IP addresses, ports, and protocols that are block listed.
  - View and compare Element Snapshot elements
    You can view earlier configurations of an element and compare them to the current configuration with Element Snapshots. You can also restore earlier configurations of an element.
  - Monitoring connections using Geolocation elements
    Using Geolocation elements, you can define the physical locations of network elements, such as Hosts.
  - Monitoring configurations and policies
    The Engines receive their configuration when a policy is installed.
  - Monitor administrator actions
    A record of administrator actions is maintained in the SMCaaS Application.
  - Monitor tasks
    You can check the status of running tasks and executed tasks (for example, upgrade tasks and system tasks).
  - Traffic captures and how they work
    You can capture network traffic data for network troubleshooting purposes. This data helps you to analyze network traffic to and from the Engines.
  - Checking maintenance contract information
    You can view maintenance contract and support level information for your licenses in the SMCaaS Application by allowing your Management Server to contact Forcepoint servers.
  - Upcoming event notification
    The upcoming events notification feature informs about events that are happening soon, such as expiration of licenses and certificates, and failures of scheduled tasks, which require administrator action.
- Application Health Monitoring
  The Application Health Monitoring dashboard lets administrators monitor network and application layers connection quality.
- Viewing and Exporting Logged Data
  You can view logs through the log browsing view. You can view data from all types of Engines, and from third-party elements that are configured to send data to the SMCaaS Application.
- Reports
  Reports are summaries of logs and statistics that allow you to combine large amounts of data into an easily viewable form.
- Filtering Data
  Filters allow you to select data based on values that it contains. Most frequently, you use filters when viewing logs, but filters can also be used for other tasks, such as exporting logs and selecting data for reports.
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System monitoring tools in the SMCaaS Application

There are various tools and views that you can use to monitor the managed Security Engines.

The Domain Overview
Domain elements allow you to group elements that belong to specific configurations. The Domain Overview allows you to see the status of all Domains and their elements.
How the Dashboard is arranged
On the Dashboard, you can view the status of Engines and monitored third-party devices.
Run diagnostics on SMCaaS servers
You can run diagnostics to check the status of the communication between all the SMCaaS servers (Management Servers, Log Servers, and Web Portal Servers).
View the status of appliance configurations
The View Appliance Configuration Status menu option is used to monitor the progress of the zero-touch configuration (the plug-and-play method) for a new Engine appliance. This process enables the Engine appliance to receive its initial configuration without manual intervention.
Shortcuts for monitoring different elements
Actions for monitoring a component are available in the Monitoring branch of the element's right-click menu. The available actions depend on the component type.
How component statuses are indicated
The status of Engine is indicated by colors in most views where the elements are displayed. The status of various system communications is indicated by colors in monitoring diagrams and in the Info pane.

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