To restore a previous configuration

Steps

  1. Stop all off-appliance (software-only) components, including those on the policy source (Policy Broker) machine.
  2. Use the Backup Utility to restore the configuration on the policy source (Policy Broker) machine. See Restoring your web protection configuration.
    If necessary, restart the Forcepoint services or daemons on the machine.
  3. Restore the appliances the following order:
    1. Full policy source
    2. User directory and filtering
    3. Filtering only

    See Restoring your appliance configuration.

    Important: Make sure you select time-compatible backup files for the restore process.
  4. Use the Backup Utility to restore the configuration of all other off-appliance components. If necessary, restart the web protection services or daemons manually.
  5. Log on to the CLI for each appliance to verify that all services are running correctly.
  6. Log on to the Web Security module of Forcepoint Security Manager and confirm that there are no alert messages indicating stopped services.