To restore a previous configuration

Steps

  1. Stop all off-appliance (software only) components.
  2. Restore the appliances the following order:
    1. Full policy source
    2. User directory and filtering
    3. Filtering only

    See Restoring your appliance configuration.

    Important: Make sure you select time-compatible backup files for the restore process.
  3. Use the Backup Utility to restore your web protection configuration on each non-appliance machine. See Restoring your web protection configuration.

    The off-box web protection services or daemons may need to be restarted manually.

  4. Log on to the CLI for each appliance to verify that all services are running correctly.
  5. Log on to the Web Security module of the Forcepoint Security Manager and confirm that there are no alert messages indicating stopped services.