Exporting a large detail report to PDF is very slow

Before you begin

When a very long investigative detail report is exported to PDF, the PDF may take a very long time to generate, or the report may time out before report generation is complete.

There are two solutions to this problem:
  • Filter the information in the report so that it contains fewer rows.
  • If the large detail report is absolutely needed, configure the sendMulti parameter in the investigative reports wse.ini file.

When this parameter is enabled, large detail reports are divided into small PDF files, each containing 10,000 rows. These files are zipped together for delivery to designated recipients.

To do this:

Steps

  1. Navigate to webroot\Explorer directory on the management server (by default, C:\Program Files (x86)\Websense\Web Security\webroot\Explorer).
  2. Use a text editor to open the wse.ini file.
  3. Locate the [explorer] section of the file.
  4. Change the value of the sendMulti parameter to 1.
    If you later need to disable this option, return the parameter to its default value (0).
  5. Save your changes and close the file.