Viewing incidents
Use the tab to see a report of those times when clients received an access denial message.
Every node in a cluster has its own incident list.
- Incidents that are added or modified by the administrator are copied around the cluster (synchronized).
- Unexpected incidents that result in an access denial message are not synchronized in the cluster.
Use the fields in this report to specify how Content Gateway treats requested access to a site in the future.
- To view a specific incident in the local list, enter the ID number or URL and click Search Node.
If the node is part of a cluster and you want see all instances of the ID or URL, in all lists, click Search Cluster.
- After performing a search, to restore the complete local list, click Show All in Node.
When the list is very large, Show All displays only the first 2,500-3,000 records. Use the scroll bar to scroll through the list. Use the “>” and “<” buttons to view the next or previous page.