Configuring your account information

Use the Web > Settings > General > Account page to enter or review subscription information, and to determine how your product responds when the subscription expires or, for Forcepoint URL Filtering deployments, when the subscription count is exceeded.

Also use the page to direct web protection components to send category and protocol usage data to Forcepoint Security Labs anonymously. This information may be used to help optimize the Forcepoint URL Database (see The Forcepoint URL Database) and contribute to Forcepoint ThreatSeeker Intelligence (see this site for additional information).

After installation, or any time you receive a new subscription key, you can use the Subscription key field to enter the key, and then click Apply. A check is done to verify the key syntax, and then Filtering Service attempts to download the Forcepoint URL Database.

If a key is displayed, but the Subscription key field is disabled, you are connected to a secondary Policy Server. This means that the Policy Server instance gets its key information from the primary Policy Server whose IP address appears below the number of subscribed users.
Use the Settings > General > Policy Servers page to manage subscription keys in multiple Policy Server environments (see Working in a multiple Policy Server environment).
If the key syntax is correct, but the Forcepoint URL Database download fails because the key is invalid or expired, a health alert message is displayed on the Status > Alerts page. By default, the message also appears on the System dashboard.

After the first successful Forcepoint URL Database download, the Account page displays the following information:

Key expires	End date for your current subscription. After this date, you must renew the subscription to continue analyzing traffic and enforcing policies.
Subscribed users	When you add the Hybrid Module to Forcepoint Web Security, this shows the sum of users managed by on- premises components and the hybrid service.
Subscribed network users	Number of in-network users whose Internet requests may be managed.
Subscribed remote users	When you add the Remote Filter Module to Forcepoint URL Filtering, this shows the number of users whose requests may be handled when they are outside the network.
Primary Policy Server	IP address of the Policy Server instance from which this Policy Server receives subscription key information. Appears only when viewing information for a secondary Policy Server.