How are exceptions organized?

The order in which exceptions are displayed on the Policy Management > Exceptions page depends on the administrator’s role.

For Super Administrators, exceptions are grouped as follows:

1. Global exceptions (affecting all clients in all roles)
2. Exceptions that affect specific clients from the Clients page in the Super Administrator role
3. Exceptions that include one or more clients that are not explicitly assigned to a role (do not appear on any Clients page or in any Managed Clients list)
4. Exceptions applied to the entire Super Administrator role
5. Exceptions applied to specific clients in another delegated administration role
6. Exceptions applied to an entire delegated administration role

For delegated administrators in other roles, exceptions are grouped as follows:

1. Exceptions that affect specific clients in the role
2. Exceptions that affect the entire role (including global exceptions) Within each grouping, exceptions are shown in alphanumeric order.