I forgot my password

If you are a Super Administrator or delegated administrator using a local account to log on to the Forcepoint Security Manager, any Global Security Administrator can reset the password. Global Super Administrators can manage accounts and passwords on the Global Settings > Administrators page.

If a Global Super Administrator is not available, administrators using local accounts can request a new password via the Forgot my password link on the Security Manager logon page.

• A temporary password is sent to the email address associated with your administrator account.
• The temporary password is valid for only 30 minutes. If more than 30 minutes elapses before you attempt to log on with the temporary password, you must request a new password again.
• You are prompted to enter a new password after you have logged on using the temporary password.