No charts appear on the Status > Dashboard page

Typically, the Status > Dashboard page displays charts and other elements showing the status of your deployment.

  • If you have just deployed a web protection solution, there may not be any reporting data to display. You can use a tool like TestLogServer to see whether traffic is currently being logged. See the Using TestLogServer for Troubleshooting technical article for instructions.
  • In organizations that use delegated administration, review the reporting permissions for the delegated administrator’s role. If View dashboard charts is not selected, these chart do not appear for delegated administrators in that role.
  • If the Forcepoint Security Manager loses its connection to the Log Database (for example, because of a network problem, or because the Microsoft SQL Server instance hosting the database is down), no data can be displayed. Check the Status > Alerts page for alerts relating to the Log Database.