The forensics repository location could not be reached

When forensics data collection is enabled on the Web > Settings > Reporting > Dashboard page in the Forcepoint Security Manager, the administrator provides a location (local directory or UNC path) for storing the file, and credentials for an account with read, write, and delete permissions to the specified directory.

If a health alert indicates problems reaching the forensics repository location, verify that:

  • The path and credential information on the Settings > Reporting > Dashboard page is correct.
  • The specified account does have read, write, and delete permissions to the directory.
  • No network problem impedes communication between the management server and the remote machine.