Any unexpected error

For any unexpected error, see the FSAM troubleshooting best practices section. If it is necessary to contact Technical Support, follow these steps to gather information:

Steps

  1. Enable the browser console log and try the action again.
  2. Use the “inspect” function and on the console type:“commonMethods.consoleToggle(true)”
  3. Copy, paste, and save the resulting log into a text file.
  4. In the Inspect window, click the Network tab, refresh the browser, then right click the Network tab to save the HAR file.