Configuring the agent connection mode

Follow this procedure to set the agent connection mode in the Forcepoint Cloud Security Gateway portal.

The connection mode is configured in the web policy on the Forcepoint Cloud Security Gateway portal. The connection mode is set per policy and different policies can have different connection modes. For more information, see the Endpoint tab topic in the Forcepoint Cloud Security Gateway Portal Help available on the Forcepoint support website.

Steps

  1. Sign in to the Forcepoint Cloud Security Gateway portal.
  2. Go to Web > Policy Management > Policies.
  3. In the Policies section, click a Policy Name to edit the policy.
  4. Go to the Endpoints tab.
  5. Under Neo Configuration, select the connection mode:
    • Intelligent auto-switching (recommended): The agent starts in proxy connect mode and web traffic is redirected through the cloud proxy to the Internet. When the connection to the cloud proxy is unavailable, the agent switches to direct connect mode. When the cloud proxy is available again, the agent returns to proxy connect mode.
    • Proxy Connect: When the agent is in proxy connect mode, the agent redirects web traffic through the cloud proxy to the Internet. If the connection to the cloud proxy is unavailable, then the agent falls back to the configured Fallback mode.
    • Direct Connect: When the agent is in direct connect mode, the agent does not redirect web traffic through the cloud proxy. All web traffic connects to the Internet directly. The agent connects to a disposition server to receive web policies. If the connection to the disposition server is unavailable, then the agent falls back to the configured Fallback mode.
  6. Click Save.

Next steps

Select the fallback mode for the connection.