Adding a contact

To add a new contact:

Steps

  1. Click Add.
  2. Select the new contact’s Title, and enter the first name and surname. The Full name field is automatically populated.
  3. Select the Contact type from the drop-down list.
  4. Optionally, enter further details for the contact, including the job title, department, and address.
  5. Enter a telephone number, email address, or both. It is recommended that you provide at least one form of contact that Support can use if required.
  6. Select a preference for each contact method, to inform Support of the preferred order in which to attempt each contact method.
  7. Click Submit.