Setting Google Bitglass extension for screen share

Customers who use Google Hangouts and wish to use screen sharing while going through the Bitglass reverse proxy might encounter an error in Chrome. In order to enable users for screen sharing in Google Hangouts you will need to download the Bitglass extension from the Google extensions store.

Note: Firefox does not require the extension to be downloaded in order for users to be able to use screen sharing through the Bitglass reverse proxy. Google does not support IE11.

Steps

  1. Have your users navigate to the Chrome web store here and search for Bitglass.


  2. Click Bitglass Chrome Extension to view the extension details.
  3. When you click Add to Chrome it will provide a pop up box informing users of what the extension will be performing. Have them click Add extension. They are now done and should be able to use Google Hangout screen sharing while going through the Bitglass reverse proxy.