How can you re-register a device after it has been deleted from the portal?

Describes how to re-register a device after it has been deleted from the portal.

Problem

When you delete a device from the portal, the user receives an error message stating, Server is not connecting to the Forcepoint ONE Cloud. If the deletion was made in error, or if there is a reason the Forcepoint ONE Mobile solution or device should not be deleted, you can re-register the device and bring it back onto the Forcepoint ONE Cloud.

Solution

User must manually enable the VPN toggle in the Forcepoint ONE Mobile solution to re-register with the Forcepoint ONE Cloud.

This admin action will be recorded in the admin logs. For more details, see the Admin logs page.

For instructions on deleting a device from the list, see the Delete Device page.