Configuring system alerts

The Forcepoint Security Manager displays detailed system health and status information via the Web > Main > Status > Alerts page, described in Reviewing current system status.

To assure that administrators are notified of significant system events, configure system alerts to be distributed by email or via SNMP trap.

Forcepoint Web Security administrators have the option to enable system alerts for both Filtering Service events (related to subscription and database download issues) and Content Gateway events for a variety of issues.

Use the Settings > Alerts > System page to specify which alerts to send, and select the methods used to send each notification.

To enable an alert, mark one or more check boxes to the right of the message summary to indicate how to notify administrators. Depending on what methods are enabled on the Enable Alerts page, you may be able to choose Email, SNMP, or a combination.

To disable an alert, clear all check boxes to the right of the message summary.

All alerts are enabled, by default. If you have provided SMTP information for email notifications, 4 Filtering Service events cannot be disabled:

  • A Forcepoint URL Database download failed.
  • The number of current users exceeds your subscription level.
  • Your subscription expires in one month.
  • Your subscription expires in one week.

There are also 3 optional alerts:

  • The number of current users has reached 90% of your subscription level.
  • The search engines supported by Search Filtering have been changed.
  • The Forcepoint URL Database has been updated.

With Forcepoint Web Security, you have the option to enable the following additional system alerts:

  • A domain controller is down.
  • Decryption and inspection of secure content has been disabled.
  • Log space is critically low.
  • Subscription information could not be retrieved.
  • Non-critical alerts have been received. (See Content Gateway non-critical alerts for information about conditions that can trigger this alert.)

When you are finished, click OK to cache your changes. Changes are not implemented until you click Save and Deploy.