Manual uninstall

Uninstalling the agent on Windows endpoints needs a release code.

Request a release code from the administrator before you can uninstall the agent. Complete the following steps to uninstall the agent on a Windows system.

Before you can proceed with uninstalling the agent, generate the release code. See section Release code.

Steps

  1. On the Windows system, open a command prompt as an administrator.
  2. Change the folder to the location which contains the installer.exe file. For example: C:\Program Files (x86)\Forcepoint.
  3. Run the following command: installer.exe /x.
  4. Enter the release code provided by the administrator, then click Uninstall to run the installer.

Result

The uninstall process can take about five minutes. When the uninstall is in progress, the endpoint status on the Endpoint management screen in the portal changes from Running to Uninstall in progress. When the uninstall is complete, the status changes to Agent uninstalled. Reboot is required post uninstall.