FDC Agent MDM deployment

Complete the following steps for FDC Agent MDM deployment.

Mass deployment script - e.g. SCCM/PDQ. For mass software distribution, it is recommended to use the following deployment script available. Contact support@getvisibility.com for the script.

Actions Performed by the Script:
  1. Kill all agent processes: Terminate any running agent processes to ensure a clean installation environment.
  2. Stop all services: Halts all related services to prevent any interference during installation.
  3. Kill explorer.exe: Shut down explorer.exe to avoid file-locking issues.
  4. Uninstall previous versions: Removes earlier installations to eliminate potential conflicts.
  5. Cleanup registry: Clears registry entries associated with previous versions and plugin deployment.
  6. Fresh install: Installs the new version of the software cleanly.
Important Considerations: The use of this script is crucial due to specific issues related to the behavior of .msi installers:
  • The installer may opt for a Repair operation instead of an Upgrade.
  • Files marked for deletion after a reboot can disrupt the installation process and even completely break the installation.

Deployment via this script requires an installerConfig.json file to address configurations specific to your environment.

Installation through SCCM

Prerequisites:
  • SCCM Server: Ensure SCCM is installed and operational.
  • Access to the SCCM Server: Administrative rights are needed.
  • GV Agent MSI File: Have the MSI file of the GV Agent ready for deployment.

Steps

  1. Open SCCM and Create an Application:
    • Launch SCCM and navigate to the Home tab.
    • Click on Applications and select Create Application to start the setup process for the new software deployment.
  2. Create a User Collection:
    • Click on Create User Collection to define a user group for the deployment.
    • In the Create User Collection Wizard, browse and select the target distribution group. For example, set BPO users as the target group.
    • Click the Next button to finalize the settings.
  3. Configure Deployment Settings:
    • In the Deployment Settings, set the Action to Install and the Purpose to Available.
    • Check the box labeled Require administrator approval if users request this application. This setting makes the software available to the end-users but requires administrator permission to install.
    • Click Next to proceed.
  4. Complete and Close the Deployment:
    • Review the deployment details on the deployment completion page.
    • Click Close to exit the program.
  5. Monitoring Deployment:
    • After closing the setup, you can monitor the deployment status and details from the SCCM console under the Deployments section.

    For further details, see the Preventing Users From Disabling Agent section.

    References: