Organizations

The Organizations page enables Super Adminsyou, MSSP or Distributor, to manage tenants and entitlements (Licenses) for those tenants.



Under the Organizations page:
  • If you are a distributor, then you can onboard MSSPs.
  • If you are a MSSP, then you can onboard individual customers.


You can search organizations based on Account Name, Status, and Account ID by entering text in the Search Organization field.

You can sort the organizations in ascending or descending order by clicking one of the following column names:
  • Account Name
  • Created
  • Account ID
  • Status

You can also filter organizations based on the Tags column. Place the mouse pointer on the Tags column, click the icon and then enter tag name in the Tags field. Click Apply to filter organizations based on entered tags.



The Organizations page displays the following columns:
Column Description
Account Name Displays name of the account.
Created Displays time stamp when account was created.
Hosts Displays hosts names using which customers can access Forcepoint ONE.
Primary Region Displays the primary region where the customer's data resides.
Tags Displays tags associated with the account.
Account ID Displays global tenant ID of the account.
SKUs Displays products and services SKUs purchased by a customer.
Status Once the tenant is created on the Organizations page, the Status of the tenant displays as follows:
  • Pending - As soon as a tenant is created, the Status of the tenant is set to Pending.

    On the backend, the IT Orchestrator performs the necessary compliance checks and approves the new tenant if all the required details are present.

  • Active - Once the IT Orchestrator approves the tenant and if the license's Start Date was in the past, then the Status of the tenant changes to Active.

    Once the tenant's Status is Active, you can assign Entitlements as per your customer's needs.

  • Approved - Once the IT Orchestrator approves the tenant and if the license's Start Date is in future, then the Status of the tenant changes to Approved.

    Once the tenant's Status is Approved, you can assign Entitlements as per your customer's needs.

  • Compliance check failed - If the tenant failed to pass the compliance check, then tenant Status changes to Compliance check failed.
  • Recheck - The tenant Status changes to Recheck after you saved the tenant changes.
  • Recheck failed - If the tenant failed to pass the compliance check after you saved the tenant changes, then tenant Status changes to Recheck failed.
  • Failed - If the tenant failed to pass the compliance check and unattended for long time, then tenant Status changes to Failed.
  • Expired - If all the licenses associated with the tenant expired, then the Status of the tenant changes to Expired.
Type Displays type of the account:
  • Tenant - If you are a MSSP, then you can onboard individual customers.
  • MSSP - If you are a distributor, then you can onboard MSSPs.
Switch Context Click the icon to access customer's tenant:
  • Troubleshooting purpose
  • Help customer while configuring