Deciding on ServiceNow admin account

Before proceeding with connecting the API, you will need to ensure you have an account with the proper permissions in ServiceNow to create the OAuth token as well as for authorizing the connection.

There are a number of permissions you will need so you can approach this in a number of ways.

  • You will need an account with either the admin role or the OAuth_admin role in order to have the proper permissions to create the OAuth application token used for connecting Forcepoint ONE SSE to ServiceNow. The admin role will also have the proper read permissions to all of the tables necessary for authorizing the API connection.
  • If you do not wish to use an account with the admin role, then you can use an account with admin or OAuth_admin to create the OAuth application token and then create a separate account and assign it the necessary read permissions.