Content Gateway is not available

When a Content Gateway instance registers with Policy Server, that connection is tracked in the Forcepoint Security Manager. Information about the Content Gateway instance appears on the Settings > General > Content Gateway Access page, and in the Filtering Service Summary on the System tab of the Status > Dashboard page.

If Policy Server can no longer communicate with the registered instance of Content Gateway, a health alert message is displayed.

• Make sure that the Content Gateway machine is up, and that Content Gateway is running.
• This alert may indicate a network problem. Verify that Content Gateway can communicate with the Policy Server (ports 55806 and 55880) and Filtering Service (port 15868) machines.