Resolved and Known Issues

This section lists the current resolved and known issues.

Table 1. Forcepoint Data Security Cloud | DLP Resolved Issues
Key ID Description
NEO-14920 Policy not respecting threshold settings for Incident generation.
NEO-14924 Rules not respecting analyzed fields settings.
NEO-14946 Compressed file whose file size is bigger than 20MB are blocked. The limit was increased to 100MB.
NEO-15084 Predefined policies |Malaysia PII: ID with proximity was generating false alerts
NEO-15470 MIP decryption is now disabled by default
NEO-15813 Platform Integration: in some cases, multiple DLP screens were displayed in the platform UI.
Table 2. Forcepoint Data Security Cloud | DLP Known Issues
Key ID Description
NEO-9836 Audit Log: When deleting multiple policies, only part of the required information about the changes is displayed in the audit log.
NEO-10589 Investigation - Alerts: In case more than one rule is matched, the more severe action plan is taken (as required), but the severity displayed in the alerts screen is the severity of the lower severity matched rule.
NEO-12931 Some actions available in the email channel are supported only with the Heritage Forcepoint Web Security solution. If you use the Forcepoint Cloud Email, then only the "Permit" or "Quarantine" (block) actions are supported.
NEO-13158 It is currently not possible to use OUs or Computers from the Active Directory as resources since the there is no manual import option and the API with the Active Directory is not available yet.
NEO-14165 It is currently possible to download the evidence file. Downloading attachments separately is not supported yet.
DLP-23462 Agent Install: After first reboot, the DLP service takes 25% of the CPU usage. The problem is resolved after the second reboot.
DLP-24200 Classifier: When text that contains sensitive data is UTF encoded, the respective DLP Policy is not enforced.
DLP-25904 Classifier errors out when switching from SaaS to On-prem and On-prem to SaaS.
NEO-10643 Mapping violation triggers to classifiers is currently not supported. Violation triggers are currently mapped to files and rules.
NEO-14124 Microsoft MIP setting is disabled until it is properly supported by the agent.
NEO-14381 If you work with multiple tenants, sign out of one tenant before accessing another. Closing the browser without signing out may cause log in issues when trying to sign to other tenants.
NEO-14509 Profile Management change from Cloud to On-Premise requires endpoint restart to take effect.
NEO-14760 Profile | General | Endpoint Connectivity to Forcepoint: Proxy settings changes affect all profiles, not just the current profile.
IP-611 Forensic data is currently supported for DPS channels (Cloud Email, Online WEB, CASB). Forensic data is not currently supported for endpoint channels.