Resolved and Known Issues
This section lists the current resolved and known issues.
| Key ID | Description |
|---|---|
| NEO-16785 | File types can now be successfully removed from File Types Classifier lists. |
| NEO-16705 | Provided a tool to remove Endpoints when DLP tenant is unavailable or deleted. |
| NEO-16670 | Fixed an issue where Forensics and Incident Management were incorrectly unavailable for customers without endpoint DLP licenses, and resolved an SSO sign-in error message. |
| NEO-16650 | Removed unnecessary API calls causing errors when a specific license is missing. |
| NEO-16624 | Imported users can now be successfully removed by administrators. |
| NEO-16016 | Fixed an issue where forensics were not available for incidents that were caused by a rule that is already deleted. |
| NEO-16580 | Added visual confirmation when email settings certificates are successfully uploaded. |
| NEO-16072 | Incident Management Workflows: Resolved multiple issues related to the Status field, including missing CSV export data and user interface display problems. |
| NEO-16001 | When exporting the alerts table, the status ID was wrongly exported instead of the status name. This issues is fixed now. |
| NEO-15969 | Fixed an issue where adding ‘Phrases to Exclude’ broke the classifier. |
| NEO-15852 | Fixed issue where creating custom policies with duplicate names was allowed, causing system errors. |
| NEO-15813 | Platform Integration: in some cases, multiple DLP screens were displayed in the platform UI. |
| NEO-15470 | MIP decryption is now disabled by default |
| NEO-15451 | Deprecated classifiers are now hidden from customers who don't use them. Deprecated classifiers only appear where currently in use and cannot be selected for new configurations. |
| NEO-15084 | Predefined policies |Malaysia PII: ID with proximity was generating false alerts |
| NEO-14946 | Compressed file whose file size is bigger than 20MB are blocked. The limit was increased to 100MB. |
| NEO-14924 | Rules not respecting analyzed fields settings. |
| NEO-14920 | Policy not respecting threshold settings for Incident generation. |
| Key ID | Description |
|---|---|
| NEO-14760 | Profile | General | Endpoint Connectivity to Forcepoint: Proxy settings changes affect all profiles, not just the current profile. |
| NEO-14509 | Profile Management change from Cloud to On-Premise requires endpoint restart to take effect. |
| NEO-14381 | If you work with multiple tenants, sign out of one tenant before accessing another. Closing the browser without signing out may cause log in issues when trying to sign to other tenants. |
| NEO-14165 | It is currently possible to download the evidence file. Downloading attachments separately is not supported yet. |
| NEO-14124 | Microsoft MIP setting is disabled until it is properly supported by the agent. |
| NEO-13158 | It is currently not possible to use OUs or Computers from the Active Directory as resources since the there is no manual import option and the API with the Active Directory is not available yet. |
| NEO-12931 | Some actions available in the email channel are supported only with the Heritage Forcepoint Web Security solution. If you use the Forcepoint Cloud Email, then only the "Permit" or "Quarantine" (block) actions are supported. |
| NEO-10643 | Mapping violation triggers to classifiers is currently not supported. Violation triggers are currently mapped to files and rules. |
| NEO-10589 | Investigation - Alerts: In case more than one rule is matched, the more severe action plan is taken (as required), but the severity displayed in the alerts screen is the severity of the lower severity matched rule. |
| NEO-9836 | Audit Log: When deleting multiple policies, only part of the required information about the changes is displayed in the audit log. |
| DLP-25904 | Classifier errors out when switching from SaaS to On-prem and On-prem to SaaS. |
| DLP-24200 | Classifier: When text that contains sensitive data is UTF encoded, the respective DLP Policy is not enforced. |
| DLP-23462 | Agent Install: After first reboot, the DLP service takes 25% of the CPU usage. The problem is resolved after the second reboot. |
| IP-611 | Forensic data is currently supported for DPS channels (Cloud Email, Online WEB, CASB). Forensic data is not currently supported for endpoint channels. |