Resolved and Known Issues

This section lists the current resolved and known issues.

Table 1. Forcepoint ONE Data Security Resolved Issues
Key ID	Description
NEO-12414	Application Channel: The supported applications operations are Cut, Copy, and Paste. Monitoring the "File Access" operation is currently not working.
NEO-12680	While it is not possible to start editing a policy when the factory policy upgrade is in process, if an admin is in the middle of editing a policy when the upgrade starts, the updated policy may not contain the most updated factory setting. In such case, the admin will not be able to deploy the policy changes until the factory policy upgrade is completed. Note: Factory policy updates are done over the weekend. Therefore, the probability that customers will update their policy during factory policy updates is low.
NEO-13629	Admins are now requested to explicitly consent to receive SMS before they provide their mobile number after they have chosen MFA via SMS. This enables supporting MFA in countries that require explicit consent for sending MFA.

Table 2. Forcepoint ONE Data Security Known Issues
Key ID	Description
NEO-9836	Audit Log: When deleting multiple policies, only part of the required information about the changes is displayed in the audit log.
NEO-10589	Investigation - Alerts: In case more than one rule is matched, the more severe action plan is taken (as required), but the severity displayed in the alerts screen is the severity of the lower severity matched rule.
NEO-12931	Some actions available in the email channel are supported only with the Heritage Forcepoint Web Security solution. If you use the Forcepoint ONE Cloud Email, then only the "Permit" or "Quarantine" (block) actions are supported.
NEO-13158	It is currently not possible to use OUs or Computers from the Active Directory as resources since the there is no manual import option and the API with the Active Directory is not available yet.
DLP-23462	Agent Install: After first reboot, the DLP service takes 25% of the CPU usage. The problem is resolved after the second reboot.
DLP-24200	Classifier: When text that contains sensitive data is UTF encoded, the respective DLP Policy is not enforced.
DLP-25904	Classifier errors out when switching from SaaS to On-prem and On-prem to SaaS.
NEO-14165	It is currently possible to download the evidence file. Downloading attachments separately is not supported yet.
NEO-10643	Mapping violation triggers to classifiers is currently not supported. Violation triggers are currently mapped to files and rules.
NEO-14124	Microsoft MIP setting is disabled until it is properly supported by the agent.
IP-611	Forensic data is currently supported for DPS channels (Cloud Email, Online WEB, CASB). Forensic data is not currently supported for endpoint channels.