Resolved and Known Issues
This section lists the current resolved and known issues.
| Key ID | Description |
|---|---|
| NEO-12368 | Cloud Security Gateway: Admin Names are now mapped correctly in Audit Logs. |
| NEO-12414 | Application Channel: The supported applications operations are Cut, Copy, and Paste. Monitoring the "File Access" operation is currently not working. |
| NEO-12680 |
While it is not possible to start editing a policy when the factory policy upgrade is in process, if an admin is in the middle of editing a policy when the upgrade starts, the updated policy may not contain the most updated factory setting. In such case, the admin will not be able to deploy the policy changes until the factory policy upgrade is completed. Note: Factory policy updates are done over the weekend. Therefore, the probability that customers will update their policy during factory policy updates is low.
|
| NEO-13629 | Admins are now requested to explicitly consent to receive SMS before they provide their mobile number after they have chosen MFA via SMS. This enables supporting MFA in countries that require explicit consent for sending MFA. |
| NEO-13983 | Policy | Endpoint Profile: Screen Capture Settings are now applied correctly. |
| NEO-14034 | Endpoint Profile: Trusted Application Setting is not applied. This issue is fixed now. |
| NEO-14283 | Application Channel | Profile distribution: After creating a custom agent profile, the profile is now updated with the list of applications set in the policy. |
| NEO-14403 | First log in from Cloud Security Gateway using SSO used to display error. This issue is fixed now. |
| NEO-14411 | When Logged in as a SAML user, entering policies page now does not display error. |
| NEO-14117 | Policy | Rules - Risk Adaptive Settings are now displayed only to customer that have the respective license. |
| NEO-14130 | Local users that are automatically detected by the endpoint cannot be selected as source for policies (directly or as part of a BU). |
| NEO-14157 | Endpoint Profile: Setting whether the endpoint is managed by OnPrem or Cloud was not supported on custom profiles. This issue is fixed now. |
| NEO-14403 | Forcepoint Cloud Security Gateway Silent log in error message upon first log in. |
| NEO-14468 | Investigation: Export users PDF was empty. This issue is fixed now. |
| NEO-14469 | Dashboard: Clarify the number of alerts in the top matched rules table. |
| NEO-14482 | Endpoint Profile: In the definition of which endpoint the profile will apply to, an empty list is considered as “All Selected” although the user interface displays as “None Selected”. This issue is fixed now. |
| NEO-14485 | Log in for users with emails containing capital letters fail. This issue is fixed now. |
| NEO-14490 | Classifier with same name can be configured. |
| NEO-14528 | It is not possible to log into the portal in case there is a device with missing parameter. |
| NEO-14531 | Agent updates following deletion of an endpoint profile. |
| NEO-14553 | Policy | Rule | Condition Setting: Search specific fields requires a field to be selected. This issue is fixed now. |
| NEO-14588 | Creating a profile with no resources, results in the profile applying to all endpoints instead of applying to none. |
| NEO-14602 | CSG HelpDesk | Profile | Create/Update/Delete profile leads to unclear error: 401 UNAUTHORIZED. This issue is fixed now. |
| Key ID | Description |
|---|---|
| NEO-9836 | Audit Log: When deleting multiple policies, only part of the required information about the changes is displayed in the audit log. |
| NEO-10589 | Investigation - Alerts: In case more than one rule is matched, the more severe action plan is taken (as required), but the severity displayed in the alerts screen is the severity of the lower severity matched rule. |
| NEO-12931 | Some actions available in the email channel are supported only with the Heritage Forcepoint Web Security solution. If you use the Forcepoint ONE Cloud Email, then only the "Permit" or "Quarantine" (block) actions are supported. |
| NEO-13158 | It is currently not possible to use OUs or Computers from the Active Directory as resources since the there is no manual import option and the API with the Active Directory is not available yet. |
| NEO-14165 | It is currently possible to download the evidence file. Downloading attachments separately is not supported yet. |
| DLP-23462 | Agent Install: After first reboot, the DLP service takes 25% of the CPU usage. The problem is resolved after the second reboot. |
| DLP-24200 | Classifier: When text that contains sensitive data is UTF encoded, the respective DLP Policy is not enforced. |
| DLP-25904 | Classifier errors out when switching from SaaS to On-prem and On-prem to SaaS. |
| NEO-10643 | Mapping violation triggers to classifiers is currently not supported. Violation triggers are currently mapped to files and rules. |
| NEO-14124 | Microsoft MIP setting is disabled until it is properly supported by the agent. |
| NEO-14509 | Profile Management change from Cloud to On-Premise requires endpoint restart to take effect. |
| IP-611 | Forensic data is currently supported for DPS channels (Cloud Email, Online WEB, CASB). Forensic data is not currently supported for endpoint channels. |