Resolved and Known Issues

This section lists the current resolved and known issues.

Table 1. Forcepoint Data Security Cloud | DLP Resolved Issues
Key ID Description
NEO-16016 Fixed an issue where forensics were not available for incidents that were caused by a rule that is already deleted.
NEO-16001 When exporting the alerts table, the status ID was wrongly exported instead of the status name. This issues is fixed now.
NEO-15969 Fixed an issue where adding ‘Phrases to Exclude’ broke the classifier.
NEO-15852 Fixed issue where creating custom policies with duplicate names was allowed, causing system errors.
NEO-15813 Platform Integration: in some cases, multiple DLP screens were displayed in the platform UI.
NEO-15470 MIP decryption is now disabled by default
NEO-15451 Deprecated classifiers are now hidden from customers who don't use them. Deprecated classifiers only appear where currently in use and cannot be selected for new configurations.
NEO-15084 Predefined policies |Malaysia PII: ID with proximity was generating false alerts
NEO-14946 Compressed file whose file size is bigger than 20MB are blocked. The limit was increased to 100MB.
NEO-14924 Rules not respecting analyzed fields settings.
NEO-14920 Policy not respecting threshold settings for Incident generation.
Table 2. Forcepoint Data Security Cloud | DLP Known Issues
Key ID Description
NEO-14760 Profile | General | Endpoint Connectivity to Forcepoint: Proxy settings changes affect all profiles, not just the current profile.
NEO-14509 Profile Management change from Cloud to On-Premise requires endpoint restart to take effect.
NEO-14381 If you work with multiple tenants, sign out of one tenant before accessing another. Closing the browser without signing out may cause log in issues when trying to sign to other tenants.
NEO-14165 It is currently possible to download the evidence file. Downloading attachments separately is not supported yet.
NEO-14124 Microsoft MIP setting is disabled until it is properly supported by the agent.
NEO-13158 It is currently not possible to use OUs or Computers from the Active Directory as resources since the there is no manual import option and the API with the Active Directory is not available yet.
NEO-12931 Some actions available in the email channel are supported only with the Heritage Forcepoint Web Security solution. If you use the Forcepoint Cloud Email, then only the "Permit" or "Quarantine" (block) actions are supported.
NEO-10643 Mapping violation triggers to classifiers is currently not supported. Violation triggers are currently mapped to files and rules.
NEO-10589 Investigation - Alerts: In case more than one rule is matched, the more severe action plan is taken (as required), but the severity displayed in the alerts screen is the severity of the lower severity matched rule.
NEO-9836 Audit Log: When deleting multiple policies, only part of the required information about the changes is displayed in the audit log.
DLP-25904 Classifier errors out when switching from SaaS to On-prem and On-prem to SaaS.
DLP-24200 Classifier: When text that contains sensitive data is UTF encoded, the respective DLP Policy is not enforced.
DLP-23462 Agent Install: After first reboot, the DLP service takes 25% of the CPU usage. The problem is resolved after the second reboot.
IP-611 Forensic data is currently supported for DPS channels (Cloud Email, Online WEB, CASB). Forensic data is not currently supported for endpoint channels.