Editing other messages

The Other Messages page allows admins to customize various messages that will display for users such as if they land on the Forcepoint ONE SSE login portal page or when triggering a policy action such as a blocked file or the watermark being applied to the file.

Many of these messages support personalization through conditional variables.

You can access Other Messages by navigating to Protect > Notifications > Other Messages.



  • Block Message: Message that appears when a user downloads a file that is blocked by DLP policy.
  • Custom Watermark Settings: The information contained in the Watermark message that appears on the bottom of documents when a file triggers a policy with a visible watermark. Can contain personalization tags.
    Note: You cannot add new lines to the Watermark message.
  • Selective Wipe Email: The email message that is displayed when a user's mobile device is selectively wiped.
  • App Initiated Login Message: For companies utilizing Forcepoint ONE SSE as the IdP, this message will display on the Forcepoint ONE SSE IdP login page for users.
  • Login (Encryption Password Retrieval): Policies which would encrypt a file on download are handled slightly differently on mobile since Forcepoint ONE SSE cannot zip those attachments on a mobile device. In order to instruct the user which password was used to encrypt the file, the email will contain a link to the Forcepoint ONE SSE portal page where their password is. After logging into the portal they will land on the Forcepoint ONE SSE portal page displaying their password and this configurable message.
  • Custom Deny Message: Message that a user sees when they are denied access to an application based on policy. Can contain personalization tags.
  • Custom MFA messages: Message that a user sees on the MFA setup page on first login when using verification codes.

After editing the required message, click Save on the top-right corner of the page.