Alert Assignee

Administrators can now assign an alert to available users.

The Alerts tab under Investigation page, now has a new column - Assignee is displayed by default.

Note: All new alerts are initially unassigned. If a user account is removed from the system, they will appear as unavailable.

Assigning an alert to a user

  1. Click to filter the Assignee column for unassigned alerts.

  2. Next, select the check mark against the specific alerts that are unassigned, click Actions, this opens the Quick Actions dialog box.

    Select from the available Assignee in the drop-down and click Save. An example is shown below:

    Note: Only users having Administrator, Analyst, and Investigator roles can be assigned to an alert. Also, when a new admin is added, it may take a few minutes or may need a refresh to see it listed under Assignee field.

    We can also change the alert Assignee for each individual alert from the Alert Details tab. An example is shown below: