Verify Trusted CA Certificate

The status indicator for Trusted CA Certificate in the agent app should be green.

Steps

  1. If Trusted CA Certificate is not green, open the Keychain app.
  2. In the search bar, enter Forcepoint Neo, then click on the certificate.
  3. Expand the Trust section.
  4. From When using this certificate, select Always Trust, then close the window.
  5. Enter your password and confirm.

Result