Failed agent deployments on the endpoints

The most likely reasons for installation failure are following:

  1. Missing MDM profile for the agent on the endpoint machine.
  2. Missing Manifest.json file inside FP_Neo_installer_macOS_23.XX.XX.XXX.zip
  3. No logged in user (at least one) on the endpoint.

Verify installation errors by examining the /Library/Logs/com.forcepoint.neo/install/install.log file and /private/var/log/install.log file on the endpoint machine.